The Practitioner

My Last 60 Days with Julie Underwood, Former Shoreline (WA) City Manager

5 Comments 11 December 2013

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This is the first installment of an ELGL original content series by Julie Underwood, former Shoreline (WA) city manager.  Julie now resides in California. Why does her name sound familiar? Link: Washington/California: Julie Underwood, Shoreline City Manager

Our Take

images (2)We’ve heard about strategies for having a productive first few months at a new job, but what we haven’t heard about is making the most out of your last few months on the job. This is where Julie Underwood comes into play. Julie was the Shoreline (WA) city manager for 11 years before recently moving to California when her husband accepted a job at Google. ELGL first met Julie when Charlie Bush recommended her for our 50 Nifty series, and we continued to follow Julie via Twitter when she moved to California.

If you want to improve your Twitter presence, Julie is the perfect person to follow. She shares interesting, relevant topics on Twitter that shows her dedication and curiosity toward local government.

Connect with Julie: LinkedIn and Twitter

Background Check

imageJulie Thuy Underwood is currently in transition due to spouse’s job relocation to Silicon Valley, CA. Julie was appointed Shoreline City Manager February 2011 and served until October 2013. Previously Julie was the Assistant City Manager for Shoreline and had been in that position since 2002. Before coming to Shoreline, Julie worked for the City of Rockville, Maryland as the Assistant to the City Manager and as a management assistant. Julie has a Master’s Degree in Public Administration and Policy from Virginia Tech and a Bachelor of Arts Degree in Government and Politics from George Mason University. She has also received the Credentialed Manager designation from the International City/County Management Association. Julie has also served on the Washington City/County Management Association Board from 2007-2011, past president of the Shoreline Breakfast Rotary Club, and served on the Municipal Research & Services Center Board.

Published WorksShoreline, Washington’s Story, Property Tax Increase Approved

The Last 60 Days


 

Personal circumstances led me to close a significant professional chapter in my life as my husband accepted a position at Google in Silicon Valley.  I came to the City of Shoreline, Washington 11 years ago as the assistant city manager and spent the last two and half years as city manager, but now it was time for me to leave.

This article aims to describe what my last 60 days at Shoreline was like, including how I prepared for my departure, and some of my thoughts about moving on.

A Time to Look Back

As I was preparing to leave, I found myself constantly reflecting on my time at the City.  In fact, I found myself contemplating these questions:

  • What impact have I had on the community and organization?
  • What lasting contributions have I made?download
  • Will my vision and initiatives for the organization continue?
  • What are my most memorable moments at the City?
  • What have I learned in this experience?

I’ll admit, I wasn’t ready to go.  There were so many more things that I wanted to do!

On the bright side, when you’re leaving your job it’s an opportunity to clean your office.  I had a lot of materials and files that I had kept and created over the years.  It was fortuitous that as I was going through my stack of ICMA PM magazines that I had kept, I came across the December 2010 issue with the cover article titled, “The Good Exit: Do you have an exit strategy to set into action when you’re ready to leave?” written by Ken Hampian.  This article got me to look ahead.

A Time to Look Ahead

The City Council appointed the assistant city manager as the interim city manager, which provided a sense of stability for the organization, especially in this time of transition.

download (3)Transition Plan for the City

I worked with the assistant city manager to create a table of contents for an orientation binder for the next person who would serve in this role.  We also outlined all of the significant projects and ongoing responsibilities that were handled by the City Manager’s Office.  The Council wanted to have a concrete list of projects and responsibilities that were on our plates in the short and intermediate term.

Recruitment of the Next Manager

I worked with the Council to identify a recruiter that would work with them to develop a profile and selection process.  The Council needed to determine how extensive of an interview process they wanted – the more extensive, the more time it would take to make the official appointment.

    • Did the Council want a formal citizen committee, which they appointed?
    • If a committee, would they seek volunteers through an application submission process or would they hand pick citizens?
    • Or did they prefer an informal “meet and greet” at an open citywide reception?
    • Would the Leadership Team (department directors) be part of the interview process?
    • Would an additional employee team interview the candidates?

Ultimately, these were questions that the Council would resolve with the recruiter.  As the outgoing manager, I would serve as an information resource for possible candidates who were interested in the position.  In the end, I did talk with a few interested candidates who reached out to me.  Beyond this, I did not play an active role in the recruitment. (Update: Debbie Tarry unanimously approved as new Shoreline City Manager)

Letting Go

download (1)This was quite an exciting and emotional time for me.  Since I provided a 60-day notice, there was plenty of time for staff, the Council and community to process my departure.  Admittedly, I had a difficult time letting go of particular aspects of my job, especially if it related to the City’s long-term vision.  I was so committed and passionate about our vision that it was difficult not to see myself as part of it.  I continued to say, “When we do this or when we do that.”  And while I eventually transitioned to saying, “When you do this,” it required a conscious effort to separate myself from Shoreline’s future.

There is a piece of Hampian’s article that I appreciated reading which prepared me for what I was experiencing – that inevitable loss of relevance.  As the organization prepares for your departure, they will begin to incrementally turn to the interim city manager for direction and leadership, as they should.  I even did this as we had to make last minute budget decisions, and I didn’t want to ignore the fact that she would be responsible for delivering the budget after my departure.  My ego had to accept that I would no longer be the city manager.

The Future Awaits!

I also took time to think about my future.  What would I do next?  Naturally, I had quite a few people assume that I would become a stay at home mom.  I’m excited that I have a lot of options to consider, including finding another city manager position, working as an assistant or in another position, consulting, or even taking time off to be a stay at home parent.

Network

Funny-Real-Resumes-7As I was leaving for California, I needed to get the word out to as many people as possible that I would be actively looking for a new position.  I emailed my press release announcement to my professional network and subsequently made contacts in the California area that I would follow up with once there.

Update Resume

My resume also needed updating.  This provided another opportunity to look back on my accomplishments and contributions.  In addition, I connected with recruiters and started to receive emails and texts for job postings.

Value Time Off

download (2)Throughout this process the one piece of advice that I continue to get from colleagues and friends is to enjoy and treasure this time off – I may never get it again.  So taking their advice to heart, I’ve changed my perspective and see this as a unique opportunity.  I’ve been able to spend more time with my three sons and husband, and I finally have time to return to Facebook and connect with old friends, and get on Twitter and other social media outlets.  I also have time to catch up on my reading, and health and fitness.

I recently read on Twitter a quote from Warren Buffet, “In the business world, the rearview mirror is always clearer than the windshield.”  While I don’t know how my future will shape out, I do know that my past has given me amazing professional experiences and long-lasting friendships.  Now my future awaits!

Supplemental ReadingSmart Communities Award

 

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