ELGL has a contingent of members traveling to the ICMA Conference in Kansas City, MO this year. We’ve compiled the events and educational sessions where you can find ELGL members (if we missed something in this compilation, please send us an email so we can add you). And once we get to KCMO, we’ll scout out a location where you can meet up with ELGL members between sessions, or participate in live podcasting from the conference.

3cookingham4:00 – 5:30 p.m.

LP Cookingham Selfies

Front steps of Kansas City City Hall building

  • We’ll have a photographer ready for you to do your best LP impression, and then we’ll share the pics on ELGL.org.
  • We’ll leave around 5:30 for drinks and dinner in the nearby Power & Light District.

12:45 PM – 2:45 PM

Design Thinking

How does design influence engagement, culture, and innovation? Design Thinking focuses on developing a deep understanding of the customer experience and of how customers interact with your service or product. Use Design Thinking principles to breathe life back into customer engagement. Learn how others have created innovative services using a Design Thinking process, and participate in a hands-on activity that demonstrates that process. 4, 6

  • Forum Leaders: Pamela Antil, Assistant City Administrator, City of Santa Barbara, Santa Barbara, CA
  • Kathryn Lang, IT Manager, City of San Jose, San Jose, CA

7:00 p.m.


Kansas City Convention Center Grand Ballroom

  • 1193The ever-popular ICMA/ELGL mixer is back again, this time with four times the flavor!
  • That’s right…while we’re getting to know each other, sample and debate which BBQ sauce you prefer. We’ll crowd source your preferences and have four BBQ styles to sample.
  • Debate your favorite flavor(s) with colleagues from across the spectrum of the profession: students, early career professionals, mid-career, and senior managers.
  • Prepare your tastebuds and bring your business cards! The event is free, but registration is required as space is limited.
  • Click here to RSVP. This event sells out annually, so please RSVP today.



9:30 AM

ELGL Live! and GovLove Podcast Interview

ELGL co-founder Kent Wyatt interviews Amy Garmer, Aspen Institute, Director, Dialogue on Public Libraries.

11:15 AM – 12:30 PM

Special Sessions : ICMA Coaching Program and State Partners: Annual Planning Meeting

ICMA and its state partners in the ICMA Coaching Program will review the past year and plan the educational webinars for 2017. States will share information on how they are using coaching resources to benefit their members and develop local programs. Also learn how you can tap the ICMA Career Services and other resources available through the state associations. (Note: ELGL is a partner in the ICMA Coaching Program and we’ll be at this session to share what we’re doing to promote coaching and mentoring in local government).

  • Panelist: Frank Benest, ICMA Liaison, Next Generation Initiatives, Palo Alto, CA
  • Panelist: Robert Carty, Director, Career Services and Next Generation Initiatives, ICMA, Carrboro, NC
  • Panelist: Tom Lundy, Hickory, NC
  • Panelist: Don Maruska, Director, Cal-ICMA, Morro Bay, CA

Special Sessions: Moving the Needle: You Can’t Be What You Can’t See

The evidence is clear: inclusive cultures with gender diversity in leadership get better results. Still, women aren’t proportionately represented in the upper ranks of business or the public sector. The problem has come with a big price tag in terms of lost productivity and financial success, but solving it will have a huge payoff. Panelists will discuss successful strategies for creating a more gender-balanced organization.

  • Panelist: Loes Bakker, CEO Region Holland Rijnland and Former Vice-President VGS (Dutch City Managers Association), Dutch City Managers Association (Vereniging Van Gemeentesecretarissen), ‘S-Gravenhage, NETHERLANDS
  • Session Leader: Patricia Martel, City Manager, City of Daly City, Daly City, CA
  • Panelist: Pamela Newton, Chief Operating Officer, Village of Hawthorn Woods, Hawthorn Woods, IL
  • Panelist: Kent Wyatt, Senior Management Analyst, City of Tigard, Tigard, OR

Special Sessions: Next Generation Financials: Bringing Location-Based Data to Your General Ledger

Matching business data with geographic areas and analyzing the results is inefficient. However, our partnership with Esri allows GovSense to bring valuable spatial data to the general ledger (GL). Learn how a true cloud-based solution powers the next-generation GL, improving operations and transparency. Presented by ICMA Strategic Partner GovSense.

  • Speaker: Gary McTall, Co-Founder and Chief Technology Officer, GovSense, Alpharetta, GA
  • Speaker: ESRI Special Guest

2:00 PM

ELGL Live! and GovLove Podcast Interview

ELGL co-founder Kent Wyatt interviews Ashley Fruechting, Vision Internet and Mike Ekey, City of Raymore.

02:30 PM – 03:40 PM

Educational Sessions : Women’s Issues Are Everyone’s Issues: You Can Make Your Organization a Better Place to Work

Paid leave, flexible work schedules, cross-training, and other tactics can be incorporated into your organization’s benefits program. These benefits are critical to attracting and retaining talented women as well as millennials and men. If the work environment is improved for women, it will improve for all.

  • Panelist: Kelly Amidei, Deputy Village Administrator, Village of Libertyville, Libertyville, IL
  • Panelist: Alejandra Lopez, Deputy Director, Economic Development, City of Austin, Austin, TX
  • Panelist: Stacy Schweikhart, Community Information Manager, City of Kettering, Kettering, OH
  • Session Leader: Teresa Tieman, City Manager, City of Harrington, Harrington, DE

03:00 PM – 05:00 PM

Sports : Basketball Shootout at the College Basketball Experience

Bring your gear or come as you are and show off your college allegiance by participating in ICMA’s Basketball Shootout at the College Basketball Experience (CBE). Housing the National Collegiate Basketball Hall of Fame, the CBE is one of the many successes of Kansas City’s Downtown Revitalization Project. It is not a place to go and look; instead, you go to “experience” the game of college basketball. The shootout consists of various contests, including a 3-point competition and knockout. This event is for everyone. Participants are not required to compete, but they will earn individual medals and team awards by representing their favorite colleges. So come to participate, cheer on your colleagues, or simply enjoy the CBE on your own during this private event. $15. Ticket price includes National Collegiate Basketball Hall of Fame admission, food and beverage, and individual and team awards for shootout participants.  Please register for this event through ICMA. ELGL is pleased to co-host this event with SGR.

04:00 PM – 05:15 PM

Special Sessions : Executive Recruiters Tell All

No secret goes untold during this special session in which executive recruiters will share their experiences and provide insights into the job-search process.

  • Panelist: James Mercer, President/Chief Executive Officer, The Mercer Group, Inc., Santa Fe, NM
  • Panelist: S. Renée Narloch, President, S. Renee Narloch & Associates, Tallahassee, FL
  • Panelist: Catherine Tuck-Parrish, Executive Search Practice Leader, The Novak Consulting Group, Rockville, MD
  • Panelist: Heidi Voorhees, President, GovHRUSA, Northbrook, IL
  • Session Leader: Dan Weinheimer, Deputy County Manager, County of Routt, Steamboat Springs, CO

4:30 p.m.

BRGR Kitchen + Bar – 11 East 14th Street, Kansas City, MO 64105

  • CivicPRIDE is pleased to partner with ELGL for a hosted social at BRGR + Kitchen at the ICMA Annual Conference – September 26, 2016. Please join Pat Martel, President of ICMA and other guests to celebrate diversity in our profession!
  • This event is open to ICMA, CivicPRIDE, and  ELGL members and all local government professionals interested in promoting diversity.
  • Questions about this event? Send us an email at civicpridelgbt@gmail.com. We hope to see you on September 26 at 4:30 pm in Kansas City!

11:00 AM – 12:15 PM

Educational Sessions : Maintaining Trust through Civil Customer Service

How can we stay calm and on message when others are being uncivil? How can we use each interaction with people to build a foundation of trust? This session will focus on best practices in customer service strategies—such as when and how to respond to social media incivility—as a way to demonstrate that local government is responsive and accessible.  8, 14

  • Session Leader: Brenn Bybee, Assistant City Manager, City of Orem, Orem, UT
  • Panelist: Jim Colson, City Manager, City of Topeka, Topeka, KS
  • Panelist: Bridget Doyle, Director of Community Relations, City of Sterling Heights, Sterling Heights, MI
  • Panelist: Kirsten Wyatt, Executive Director, Engaging Local Government Leaders, West Linn, OR

Educational Sessions : Meeting the Workforce Challenges of Tomorrow

Business as usual is unlikely to succeed in attracting and retaining the people governments need. Changing demographics, an improving labor market, and legacy benefit costs require new strategies to address the challenges ahead. This session will explore practical steps that local governments can take to compete for talent and gain a reputation as employers of choice.

  • Panelist: Frank Benest, ICMA Liaison, Next Generation Initiatives, Palo Alto, CA
  • Panelist: Joshua Franzel, Vice President of Research, ICMA, Washington, DC
  • Session Leader: Elizabeth Kellar, President/CEO, ICMA, Washington, DC
  • Panelist: Julie Underwood, Assistant City Manager, City of Daly City, Daly City, CA

02:00 PM – 03:10 PM

Educational Sessions : Building Diverse Leadership in Your Community and Your Organization

Leadership matters. In light of dramatic demographic changes, it is important that we openly discuss our obligation to welcome and embrace our growing diversity and engage all sectors of our communities in creating partnerships and building leadership capacity. 1, 9

  • Panelist: Daniel Alfonso, City Manager, City of Miami, Miami, FL
  • Session Leader: Raymond Gonzales, Deputy County Manager, External Services, County of Adams, Brighton, CO
  • Panelist: Carl Harness, Chief Human Services Administrator, County of Hillsborough, Tampa, FL
  • Panelist: Kirsten Wyatt, Executive Director, Engaging Local Government Leaders, West Linn, OR