OpenCounter combines Silicon Valley and public-sector talent to create best-of-class products for modern governments. The company was incubated at Code for America in 2012, and has since scaled to cities of all sizes across the country. This experience makes us a trusted partner to agencies seeking to improve economic development and modernize service delivery.
When citizens set out to start a business or home improvement project, they’re confronted with complex requirements from the City: multiple permits from different departments – each with their own terminology and procedures. Tradespeople and permit expeditors know how to navigate this processes, but laypersons are often left behind: their lack of experience can lead to delays and missteps, and even penalties and fines. OpenCounter uses a sophisticated rules engine to calculate permit requirements as applicants supply their project details. This allows citizens to scope their projects with confidence, and allows staff to increase efficiency on intake.
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