Grammar Gaffes Invade the Office in an Age of Informal Email, Texting and Twitter

Posted on June 20, 2012


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This Embarrasses You and I*

Grammar Gaffes Invade the Office in an Age of Informal Email, Texting and Twitter

By SUE SHELLENBARGER, Wall Street Journal

When Caren Berg told colleagues at a recent staff meeting, “There’s new people you should meet,” her boss Don Silver broke in, says Ms. Berg, a senior vice president at a Fort Lauderdale, Fla., marketing and crisis-communications company.

“I cringe every time I hear” people misuse “is” for “are,” Mr. Silver says. The company’s chief operations officer, Mr. Silver also hammers interns to stop peppering sentences with “like.” For years, he imposed a 25-cent fine on new hires for each offense. “I am losing the battle,” he says.

Managers are fighting an epidemic of grammar gaffes in the workplace. Many of them attribute slipping skills to the informality of email, texting and Twitter where slang and shortcuts are common. Such looseness with language can create bad impressions with clients, ruin marketing materials and cause communications errors, many managers say.

Continue reading at This Embarrasses You and I*

I’m the co-founder and executive director of ELGL. I love my job. Other things I love: local government, my family, my dog Michael Jordan, sandwiches, naps, books, and skee-ball.

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