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Tag: Process Improvement

Local Gov Made My Bad Day Better

Today’s Morning Buzz is by civic dreamer and doer Sarah Moss, MPA. She is a strategist based in Denver who helps clients solve policy and political puzzles across the United States. Connect on LinkedIn and Twitter and read her past ELGL posts. What I’m Reading: Behavioral science to help state and local government with COVID-19 … Continued

Top Five Ways ELGL is Inspiring Me

By Sarah Moss, MPA | LinkedIn | Twitter What I’m Watching: Hulu’s “High Fidelity” adaptation, which inspired this top five list (Here’s the trailer and a Rolling Stone review) What I’m Writing: New, simplified GOV.UK-style copy for 161 pages on the Colorado Office of Economic Development and International Trade website What I’m Listening To: 1) … Continued

Podcast: El Paso, Texas City Manager Tommy Gonzalez

Tommy Gonzalez City Manager City of El Paso, Texas Bio | LinkedIn Managing an international city. Tommy Gonzalez, the City Manager of El Paso, Texas, joined the podcast for a wide ranging interview. He talked about his career path, which started with 22 years in the US Army, how he revamped the El Paso budget … Continued

The Right Stuff? Or Do Purchases Signal the Wrong Values?

By Sarah Moss, MPA | LinkedIn | Twitter What I am watching: The Right Stuff, about the early years of the U.S. space program What I am reading / listening to: Creative Quest by Questlove / The Roots What I am working on: Rewriting lyrics to pop songs for fun localgov and nonprofit clients to … Continued

ELGL19 Keynote: Getting the Work Done, Innovation in Government

Keynote: Getting the Work Done, Innovation in Government with Hana Schank “You are part of a wonderful, frustrating, thrilling, hair-pulling moment in time. Whether it seems like it or not, you are doing good work, and you are part of a national cadre of people who are right there with you, whether you know them or … Continued

Podcast: Digital Services & Process Improvement with Mike Sarasti, Miami, FL

Mike Sarasti CIO / Director of Innovation & Technology Miami, Florida LinkedIn | Twitter Putting people first. Mike Sarasti, the Chief Innovation Officer and Director of Innovation & Technology for the City of Miami, Florida, joined the podcast to talk about his role driving innovation and scaling solutions throughout the organization. He discussed his path to … Continued

Podcast: Data & Continuous Improvement in Louisville with Daro Mott

Daro Mott Chief of Performance Improvement Louisville, KY Bio | LinkedIn | Twitter LouieStat and changing culture. Daro Mott, the Chief of Performance Improvement for the City of Louisville, Kentucky, joined the podcast to talk about their use of data and focus on process improvement. Daro described Louisville’s particular focus on professional development and training employees … Continued

Podcast: The Most Innovative City in the Nation – Fayetteville, NC

Rebecca Jackson Strategic Performance Analytics Director City of Fayetteville, NC Contact In Governing and Living Cities’ 2018 Equipt to Innovate survey the City of Fayetteville, North Carolina was chosen as the top overall performer. Rebecca Jackson, the Strategic Performance Analytics Director, joined the podcast to talk about her work and what it means to be chosen as … Continued

Podcast: Empowering the Use of Data in San Francisco with Joy Bonaguro

  Joy Bonaguro Chief Data Officer City and County of San Francisco, CA Bio | LinkedIn Building capacity and empowering employees through the use of data. Joy Bonaguro, the Chief Data Officer for the City and County of San Francisco, California discusses her path to local government, her approach to data and scaling solution. She … Continued

Using Design Sprints to Rapidly Prototype New Ideas (Part One)

In this two-part series, Jay Dawkins, co-founder at PublicInput.comtakes a practical, local government-focused look at the design and development process for organizational innovation. It’s a challenge familiar to everyone who cares about innovation and improvement in the government and civic space: How can I make my organization more nimble and ready for the ever-changing demands … Continued

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