This webinar aired on March 5, 2020. In many cities, the resident survey is a tool for establishing broad priorities (reduce crime, invest in infrastructure) or measuring progress toward a specific goal (Ensure 55% of residents are satisfied with the snow removal on city streets), but the City of Dayton, OH does more.
In Dayton, the annual survey regularly inspires resident-centered programming that improves residents’ experience of everything from welcoming immigrants to drinking the tap water.
In this webinar, Hilary Browning, Senior Management Analyst at the City of Dayton and survey administrator, will tell three powerful stories that illustrate how the city mobilizes around key findings from the survey and share principles that other cities can adopt to achieve similar results.