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Creating a Customer Service Culture

Today’s Morning Buzz is brought to you by Melissa Cantarero Weiss, Deputy City Administrator at the City of Wauwatosa, Wisconsin. Find her on LinkedIn.  What I’m listening to: The Witch Trials of J.K. Rowling – this podcast is really well done and I highly recommend it.  What I’m eating: An oatmeal chocolate chip cookie bar. … Continued

I Wanna Be a Bison

Today’s Morning Buzz is by Jackie Wehmeyer, Senior Director of Strategy and Intergovernmental Affairs for the City of Parkland, Florida. Parkland was named one of the Best Places to Work in Local Government in 2021 by ELGL and a Top Workplace in 2022. Connect with Jackie on LinkedIn.   What I’m reading: Greedy Bastards: One City’s … Continued

How Governments Use Data To Win Grants

Today’s Morning Buzz is brought to you by Angelica Wedell, Communications Director at Polco. Connect with Angelica on LinkedIn, Twitter, or Facebook. This Buzz was written by Jen Aceto, Senior Product Marketing Manager for Polco, and edited by Angelica Wedell. What I’m listening to: Stuff You Should Know Podcast What I’m watching: Only Murders in … Continued

Getting to Yes… or No: How to Make a Decision

Today’s Morning Buzz is by Greg LeBlanc – Assistant Town Manager, Town of Snowmass Village, Colo. Connect with me on LinkedIn. What I’m watching: Monk A hobby I enjoy: Sewing What I’m reading: The Weekender Effect   When I was in City Manager School (aka, the MPA program at the University of Colorado), the coursework … Continued

Never Say Never

Today’s Morning Buzz is brought to you by Dr. Sarah Story. Find her on LinkedIn, Medium, or Instagram.  What I’m reading: Demon Copperhead. After a few pure-entertainment books, I am back in the Pulitzer Prize saddle. Although I am always one step behind on popular books (because I vowed this year to use our digital … Continued

The Network Outcomes

Today’s Morning Buzz is by Cassie Johnson, Police Operational Support Director for the Scottsdale Police Department. Follow Cassie on LinkedIn and Twitter. What I’m eating: Sour Patch Kids, a delightful afternoon treat  What I’m watching: The latest video in our department Foundational Behaviors – check them out on our socials @ScottsdalePD What I’m listening to: … Continued

Dollars and $ense

Today’s Morning Buzz is brought to you by Matt Horn, Director of Local Government Services for MRB Group, and Secretary-Treasurer of the Josh Allen Fan Club’s Central Finger Lakes Chapter. For non-Bills related updates, check him out on LinkedIn. What I’m reading: Smaller Cities in a Shrinking World by Alan Mallach; a global look at … Continued

Building Your Personal Brand

Today’s Morning Buzz is by Kayla Barber-Perrotta, Budget & Performance Manager at the City of Brighton, Colo. Connect on Linkedin. What I’m listening to: The Barbie movie soundtrack What I’m watching: Schitt’s Creek What I’m eating: Apples – We did a pick-your-own, and I am now drowning in apples.   What is your professional brand? … Continued

Local Gov Needs to Keep Moving: Maggie Smith Can Help

Today’s Morning Buzz is brought to you by Maggie Jones – connect on LinkedIn! What I’m Listening to: Kelly Clarkson’s Chemistry What I’m Reading: Keep Moving by Maggie Smith What I’m Doing to Take Care of Myself: MixxedFit, driving with the windows down, snuggling on the couch with my kids, and hugging my dog   … Continued

How to Build a Mentorship Program – And Why

Today’s Morning Buzz is by Erin Krause Riley, Adult Services Coordinator for the Scottsdale Public Library. Connect with me on LinkedIn. What I’m reading: I’ve gotten into some old English mysteries: Agatha Christie, Josephine Tey, and a few other authors with amazing detective stories.  What I’m watching: Ted Lasso – the final season. Sigh. Each … Continued

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