This is the second in a three part series about effective online community engagement by Bang the Table CEO Matt Crozier. You can rest the first post in the series here.
Matt is hosting a webinar for ELGL on Wednesday, May 25 – register today to learn more from Matt! (This webinar is free for ELGL members).
I want to engage my community online – how do I start?
At the start of any process of change it is always good to properly understand community concerns and aspirations. This shows the community that you value their opinions and more often than not there are good ideas generated and the valuable insights gained.
Idea sourcing – Letting the community share their ideas and vote on the ideas of others. Here’s an example.
Story telling – Letting the community share their stories about an issue. This might be about a special place you are about to change or their stories might be ideas about what they would like to see in their community. Story telling is a powerful way to allow the community to give you insight into their position without conflict or argument. Here’s another example.
Register for updates – It’s never too early to start building a community of interest around your project. You will be able to email these people with updates as the project evolves and make sure you are getting the right messages out at the right time.
Stay tuned for Part III, “Consultative Phases,” publishing on Friday, May 20, 2016!
And, don’t forget to sign up for the “Bang the Table” webinar on Wednesday, May 25 at 10:00 a.m.
More information about Matt and Bang the Table: