What’s an interesting project or issue you’re currently working on?
I’m fortunate to be part of an innovative project in which we are developing an accessible new way for businesses to get their own personalized AI based virtual assistants. We are offering a free COVID-19 chat bot that can help answer FAQ and walk users through self-risk assessment to determine their risk level and provide instructions on next steps. We are proud to have been able to help a few government organizations such as and Contra Costa County and LA county take the load off their call centers and provide virtual assistance to thousands of their citizens.
If you could have coffee or a beer with any famous person, who would it be and why?
What was the first cassette tape/CD/download that you ever purchased?
I was a professional folk dancer so was lucky enough to be surrounded by excellent music, however it made my musical taste develop in a more traditional direction.
What job on your resume or LinkedIn was most formative for you? Why?
When I joined Spot, a hyper-growth startup, I relocated to the US with them, and found a new home away from home.
(Complete this sentence) The one thing that I think is missing from local government is….
What’s one question we should have asked you? What is the answer? What’s the one thing you’re hoping to get from joining ELGL?
How can government organizations benefit from Conversational AI? The answer can be found here: https://www.hyro.ai/post/how-conversational-ai-became-a-must-have-for-government-agencies-in-2020