Author: pizzamike@elgl.org

Podcast: Customer Service and Creating Disney Magic with Lee Cockerell

Lee Cockerell Customer Service Consultant Walt Disney Company LinkedIn | Website Lee Cockerell is a retired Executive Vice President of Operations for Walt Disney World Resort and has consulted local governments and companies all over the world. He joined the podcast to discuss leadership, customer service, and creating Disney magic. He shared his definition of … Continued

Podcast: Back to City Hall with Kristen Dorman, Warrensburg, MO

Kristen Dorman Assistant City Manager City of Warrensburg, MO LinkedIn Kristen Dorman, Assistant City Manager for the City of Warrensburg, Missouri, joined the podcast to discuss her new position and family ties to local government. She shared her transition from remote to in-person work and from working for the Alliance for Innovation to returning to … Continued

Podcast: Being Real and Authentic with Quinn Cole, Topeka, KS

Quinn Cole Management Analyst – Economic Development City of Topeka, KS LinkedIn Quinn Cole, Management Analyst – Economic Development for the City of Topeka, Kansas joined the podcast to share the importance of being real and authentic. He shared her work on the Topeka Land Bank, dealing with negativity at City Hall, being named the … Continued

Podcast: Sustainability and Community Climate Action with Amy Eckberg, Orange County, NC

  Amy Eckberg Sustainability Programs Manager Orange County, NC LinkedIn Amy Eckberg, Sustainability Programs Manager for Orange County, North Carolina joined the podcast to discuss climate action and sustainability. She talked about the background and elements of the County’s Climate Action Plan and highlighted the Community Climate Action Grant Program which funds local sustainability projects. … Continued

Podcast: Save Your City with Diane Kalen-Sukra

Diane Kalen-Sukra Author LinkedIn Diane Kalen-Sukra, author of Save Your City, joined the podcast to discuss toxic culture and how it can erode a sense of belonging, community and well-being. She also argues that the capacity to collaborate and innovate is undermined by the rising incivility and divisiveness local governments are seeing. She shared her … Continued

Podcast: Recovering from Violence with Vince DiPiazza, Uvalde, TX

Vince DiPiazza City Manager City of Uvalde, TX LinkedIn Vince DiPiazza, City Manager for the City of Uvalde, Texas joined the podcast to share his experience from the tragic shooting that occurred at Robb Elementary on May 24, 2022. He shared what happened that day of the tragedy, lessons learned, and highlighted the importance of … Continued

Podcast: Investing in Community with Halee Ratcliff, Wilkesboro, NC

  Halee Ratcliff Finance Director Town of Wilkesboro, NC LinkedIn Halee Ratcliff, Finance Director for the Town of Wilkesboro, North Carolina joined the to podcast to discuss community investments. She shared how the town used American Rescue Plan (ARP) funds to invest in a community park and support economic development. She talked about how the … Continued

Podcast: Parks Make Life Better with Lydie Gutfeld, San Bernadino, CA

Lydie Gutfeld Director of Park, Recreation, and Community Services City of San Bernardino, CA LinkedIn Lydie Gutfeld, Director of Park, Recreation, and Community Services for the City of San Bernardino, California joined the podcast in honor of Parks Make Life Better month. She talked about her career path getting into parks, career accomplishments, and the … Continued

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