Link: Register for the Nov. 24 Webinar Dealing with Trolls ELGL is excited to announce a new webinar coming up in a couple of weeks! Chris Hernandez the Communications Director of Kansas City, Missouri will be chatting with us about handling negativity as a government communicator. From trolls on facebook to the local anti-government blog, every … Continued
Kim Newcomer, Slate Communications, provides substance to the trendy, but often hollow, suggestion that local government needs to tell a better story. By Kim Newcomer – LinkedIn and Twitter Every new parent has that moment. The one where you look lovingly at your newborn child and think, “What the hell am I supposed to do with … Continued
In the Local Government Challenge, University of Texas-Arlington students will focus on developing effective approaches to community engagement. We’ll hear from practitioners over the next couple of months about what’s working for them. Stephen Tanner, City of Plano, TX, writes about the Instagram campaign, #LovePlano. To help roll out the City of Plano’s new Instagram account, … Continued
Our Australian correspondent Andrew Coulson returns to explain the usefulness of Twitter’s new feature, the pool. By Andrew Coulson – Commsgodigital Let’s not beat around the bush but the announcement that Twitter is going to allow all its users access to its Twitter Poll function in its basic format is going to lead to a spike … Continued
Kim Newcomer, Slate Communications, highlights the debate on whether to outsource your communications department. She has experience on both sides from her time at the City of Fort Collins, CO and from her current position at Slate Communications. ASAP Doesn’t Always Mean Now I wrote this column two hours ago. I’m serious. I’m a procrastinator; it’s … Continued
It’s a common occurrence these days — you’re at a conference, sipping coffee during the opening keynote, and you glance around the room. Fully two-thirds of the attendees are on their mobile devices, furiously tapping and swiping as the keynote speaker works through his or her material. Seems rude, right? I’m here to tell you … Continued
In this new series, we highlight impactful articles from our past. Every day, we’ll rewind to content contributed by our friends and members. Our website received more than one millions views in 2017 because of the unique insightful provided in these articles. By Gary Conkling – LinkedIn and Twitter Local government, unlike other levels of government, … Continued
In the Local Government Challenge, University of Texas-Arlington students will focus on developing effective approaches to community engagement. We’ll hear from practitioners over the next couple of months about what’s working for them. Warren Kagarise writes about the City of Issaquah, WA’s Instagram account that was named one of the 12 Government Instagram Accounts You Need … Continued
By Kim Newcomer – Bio, LinkedIn, and Twitter Spoiler alert: when you’re done reading this you will be no closer to establishing the ideal performance metrics for all your communication efforts. The truth is, measuring the success of communication is nuanced. Comprehensive measurement can be expensive and individual data sets very rarely tell the complete story. Frankly, … Continued
Monica Thompson, City of Reno, NV “Not some boring, Jerry Gergich-type government worker. I’m more of a Steve Harvey. I dream big, I shake things up and I always wear dope suits.” In her column, she will share her experiences and advice for a successful communications platform. By Monica Thompson – LinkedIn, Twitter, and Website Tell me … Continued
