Check out the crowdsourced local government COVID-19 response resources page!

COVID-19 learning & connection opportunities: week of March 30, 2020

Local Government Tools to Help Combat COVID-19

MarMarch 26 2020

11:00am

  • Add to calendar 2020-03-26 11:00:00 2020-03-26 11:00:00 America/Los_Angeles Local Government Tools to Help Combat COVID-19
    Learn about free tools Qualtrics has developed with local government to combat COVID-19:
    • pre-screen and routing tool that helps the public find the information they're looking for (while helping local governments prioritize the most pressing requests)
    • dynamic call center script that functions like a call-center-in-a-box - helping ad-hoc call center staff (likely, volunteers from other departments!) answer calls with a dynamic script and linkable knowledge base
    • ....and others developed during this uncertain time

    RSVP for this webinar!

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covid and tools
Learn about free tools Qualtrics has developed with local government to combat COVID-19:
  • pre-screen and routing tool that helps the public find the information they’re looking for (while helping local governments prioritize the most pressing requests)
  • dynamic call center script that functions like a call-center-in-a-box – helping ad-hoc call center staff (likely, volunteers from other departments!) answer calls with a dynamic script and linkable knowledge base
  • ….and others developed during this uncertain time

RSVP for this webinar!

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