We’ve started an Innovation Webinar Series and leading off is a company that is empowering citizens and allowing local governments to better connect with their residents. SeeClickFix is a smart phone app that allows citizens to report issues and so much more.
How are they innovative?
SeeClickFix is a new service that allows citizens to report problems in their neighborhood, from potholes and downed power-lines to graffiti and noise complaints, directly to the city they live in. Users report an issue on their phone by snapping a picture and answering a couple of questions. Then it’s sent to the city who reports back to the citizen about how they solved the issue.
This service has the potential to save time for local governments, plus SeeClickFix’s cloud based system means updates about issues are communicated in real time providing a way to close the loop of communication. Cities can also pull reports on the types of issues and where they get reported so over time agencies can get out ahead of potential problems.
Mark your calendar for September 24 at 12:00 pm EDT (9:00 am PDT, 11:00 am CDT). All of our webinars take place at anymeeting.com/ELGLWebinar, simply login with your email.
Meet the Speaker
Ryan Mannion is the Government Partnership Manager at SeeClickFix working with local governments to help answer questions about citizen engagement through SeeClickFix. He’s worked with hundreds of cities across the United States and worked with firms in Malaysia and Brazil to expand the company’s international footprint.
Ryan recently spoke at the White House (yes that White House) on how SeeClickFix can be used in the event of a natural disaster like a hurricane or tornado. Below is his presentation, maybe if we ask nicely he’ll share some of it with us.
- SeeClickFix website
- New app encourages residents to ‘Tell HoCo’ about needed repairs
- ‘SeeClickFix’ helps residents of Tyler with tree problem
- Citizen’s Click, Fix post led to stormwater repair
- Top Performing Cities