Category: Communication Breakdown

5 Ways to Use Twitter Polls in Local Government

Our Australian correspondent Andrew Coulson returns to explain the usefulness of Twitter’s new feature, the pool. By Andrew Coulson – Commsgodigital Let’s not beat around the bush but the announcement that Twitter is going to allow all its users access to its Twitter Poll function in its basic format is going to lead to a spike … Continued

ASAP Doesn’t Always Mean Now

Kim Newcomer, Slate Communications, highlights the debate on whether to outsource your communications department. She has experience on both sides from her time at the City of Fort Collins, CO and from her current position at Slate Communications. ASAP Doesn’t Always Mean Now I wrote this column two hours ago. I’m serious. I’m a procrastinator; it’s … Continued

Be Kind Rewind: Useful Information, Engaging Tactics

In this new series, we highlight impactful articles from our past. Every day, we’ll rewind to content contributed by our friends and members. Our website received more than one millions views in 2017 because of the unique insightful provided in these articles. By Gary Conkling – LinkedIn and Twitter Local government, unlike other levels of government, … Continued

Why We ❤ Instagram: Visualizing Community Engagement

In the Local Government Challenge, University of Texas-Arlington students will focus on developing effective approaches to community engagement. We’ll hear from practitioners over the next couple of months about what’s working for them. Warren Kagarise writes about the City of Issaquah, WA’s Instagram account that was named one of the 12 Government Instagram Accounts You Need … Continued

Be Still My Heart! Performance Metrics for Communication Efforts

By Kim Newcomer – Bio, LinkedIn, and Twitter Spoiler alert: when you’re done reading this you will be no closer to establishing the ideal performance metrics for all your communication efforts. The truth is, measuring the success of communication is nuanced. Comprehensive measurement can be expensive and individual data sets very rarely tell the complete story. Frankly, … Continued

Beyond Checking the Box: Developing a Killer Analytics Program

Monica Thompson, City of Reno, NV “Not some boring, Jerry Gergich-type government worker. I’m more of a Steve Harvey. I dream big, I shake things up and I always wear dope suits.” In her column, she will share her experiences and advice for a successful communications platform. By Monica Thompson – LinkedIn, Twitter, and Website Tell me … Continued

#MoKanELGL Lunch & Learn: Google Fiber in the Heartland

There is no buffering in the Silicon Prairie. Three years ago, Google introduced Kansas City to its blazing fast internet service. As one of the first cities in the nation to receive this entirely new internet service, residents were not quite sure what to make of the gigabit download speeds. Sure, it did not do much … Continued

Do the Legwork! 4 Steps for Effective Communication in Local Government

Rebecca Olson (LinkedIn and Twitter) currently serves as Assistant to the City Manager in the community of Shoreview, MN.     Do the Legwork: 4 Steps for Effective Communication in Local Government Government is full of information, data, facts, figures, numbers and statistics. As local government professionals we are routinely called upon to convey specific information to … Continued

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