Exclusive Content: Communications & Engagement

Webinar Rewind: Building Public Trust Through Performance Dashboards

Posted on July 29, 2021

This webinar originally aired on July 29, 2021. Data transparency is an essential part of building public trust. Join us to learn how two different cities approach sharing performance data with residents. We’ll explore the importance of data transparency, how and what to communicate on a community-facing dashboard, and advice for fostering a culture of...

Engaging with a Gen-Z Audience

Posted on July 19, 2021

This series, "Engaging with a Gen-Z Audience," is written by Cody Kleinsmith, Incoming Resource Assistance for Rural Environments (R.A.R.E) Member. Stay tuned for more articles in this series! One of the largest challenges in public sector initiatives is ensuring that all voices are represented in the decision-making process. Different groups have different attitudes, and one...

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Whispir Citizen Engagement eBook

Posted on June 24, 2021

This eBook is brought to you by our friends at Whispir. Local Government 2021: The State of Citizen Engagement Historically, citizens have placed more trust in their local government than they do state and federal governments. This has remained true throughout the COVID-19 pandemic, where trust has been more important than ever. A recent Economist/YouGov...

Orleans Parish Launches “Jazz” System for Community Communications

Posted on June 17, 2021

This press release was shared by our friends at the City of New Orleans, LA and Citibot: Charleston, SC - Citibot, the leading provider of interactive chat solutions for local government, announced today that the City of New Orleans launched “Jazz,” a communications platform powered by Citibot’s web and text chat solutions. "Now more than...

Public Engagement is Key in Applying Lessons Learned From the Pandemic

Posted on June 17, 2021

This article was published by our friends at the Davenport Institute. Connect with them on LinkedIn or Twitter. As the end of the pandemic inches closer, families, businesses, and governments are navigating the transition back to “normal” life. For some, this means returning to work or visiting family and friends again, but for local governments,...

Go Forth and Facilitate

Posted on May 20, 2021

This Morning Buzz is brought to you by Ariana Adame, Planning Manager. Connect with me on LinkedIn, Twitter, or Website. What I'm Reading: Dare to Lead, Brene Brown What I'm Re-Watching: The Soprano's What I'm Listening To: Butter by BTS (I live with a teen and a pre-teen) Have you ever explained what...

We Can Never Go Back to Before

Posted on May 14, 2021

Today's Buzz is by Jenny Kosek (Twitter and LinkedIn), Community Engagement Coordinator for the City of West Allis, Wisconsin. What I'm Reading: Radium Girls by Kate Moore What I'm Listening To: Radiolab What I'm Watching: Shrill ________________________ In the 1997 blockbuster musical “Ragtime,” characters from across social, ethnic, and economic backgrounds encounter the upheaval and evolution...

Findings from the New Normal Survey: COVID’s Lasting Legacy on Local Government

Posted on May 4, 2021

599 local government officials and staff from across the country recently took “The New Normal Survey: COVID's Lasting Legacy on Local Government,” which was conducted in partnership with The Atlas, ELGL, CivicPulse, CivicPlus and RouteFifty. It is a follow-up to a survey from June 2020. Last year, we asked local government leaders how public services...

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Public Engagement Unites Communities

Posted on April 29, 2021

This article was written by Rachel Witt, Executive Director of the South Grand Community Improvement District. Read all the articles in Rachel's Lessons & Partnerships in Community & Economic Development series. Recently, I read an article that stated public engagement is pointless. I disagree! Public engagement is key to uniting communities and to building trust...