Category: Communication Breakdown

Getting Elected Officials To Buy In On Social Media

Jennifer Davies is the Public Information Officer/Social Media Manager for the City of Las Vegas, Nevada. She won the Traeger Award in 2016 and 2017. Her article – We Want Our Own Facebook Page! – was one of the top 10 most viewed articles on ELGL.org in 2017.  Getting elected officials to buy in on social media … Continued

I Have to Ask: What’s the Future of Local Government Websites?

In this series, guest columnists respond to one of three topics selected by ELGL co-founder Kent Wyatt. This week Patrick Rollens, City of Corvallis, Oregon, writes about the future of local government websites. If you’re like me, you probably know at least one or two people at work who can remember your organization’s first website: … Continued

Francie Palmer Honored with the 2018 Lifetime Achievement Award in Government Communications

Congratulations to ELGL member Francie Palmer! Press release via California Association of Public Information Officers.  Santa Rosa, Calif., – Francie Palmer, a seasoned government communications professional who served as the City of Rancho Cucamonga’s communications manager, was recognized by the California Association of Public Information Officials (CAPIO) as the state’s 2018 Paul B. Clark lifetime … Continued

Ask Ellie & Jill: Your Social Media Footprint

In the series, ELGL members can anonymously send their questions, difficulties or scenarios to answers@elgl.org and receive a response from the ghost writing response team. Your name, organization and other details will not be shared in the posting or subsequent response. Dear Ellie & Jill, What advice can you provide on how to manage your local government social media … Continued

2018 Clarity Award Finalists

UPDATE! Village of Buffalo Grove, Illinois takes home the top prize. The Clarity Award, presented by ELGL and Cartegraph, recognizes governments that are telling clear, compelling stories, and engaging their employees and/or their residents by moving the needle in measurable, actionable ways. After a nomination period where submissions were received from across the country, the … Continued

You’ve Got Mail: How to Connect with People through Their Inboxes

Gray Gill, Content Strategist and Writer at Southside Creative, writes about how to effectively use email. Last month, Gray wrote about Reimagining Libraries: The Front Door of the Innovation District. After eight wonderful and wacky seasons, the IFC sketch comedy series, Portlandia, came to an end just a few weeks ago. The show playfully poked fun … Continued

“Fruit Fights” and Other Funny Survey Responses

[vc_row][vc_column][vc_column_text] ELGL member Angelica Wedell with the National Research Center, Inc. (NRC) share the the funniest verbatim responses to open-ended questions. [/vc_column_text][vc_video link=”https://youtu.be/2Y9sC5qPlNc” el_width=”70″ align=”center”][vc_column_text]Local governments often use community surveys to better understand what residents think of their city or town. Sometimes, a topic calls for an open-ended question or two. For NRC survey researchers who … Continued

Believe the Hype – KCMO Conquers City Hall Selfie Day

Videos, proclamations, graphic, and giveaways — the hype for the 2nd annual International #CityHallSelfie Day was incredible. Luckily, much of the creative preparation for #CityHallSelfie Day is transferable to future projects that you or your staff may work on. By Mark Van Baale, City of Kansas City, MO When it was announced #CityHallSelfie Day would occur again … Continued

Believe the Hype! CitySourced Meets #CityHallSelfie Day

Videos, proclamations, graphic, and giveaways — the hype for the 2nd annual International #CityHallSelfie Day was incredible. Much of the creative preparation for #CityHallSelfie Day is transferable to future projects that you or your staff may work on. Andrew Kirk writes how CitySourced embraced City Hall Selfie Day. By Andrew Kirk, CitySourced In our Guide to Celebrate … Continued

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