Webinar Rewind: Design Thinking in Government: Connecting Residents to Services in 2021 and Beyond
Originally aired March 25, 2021. Summary COVID-19 has fundamentally changed many of the ways in which residents interact with programs, services, or policies. While the pandemic has forced many of us to quickly pivot our own ways of working, it also presents a new opportunity to infuse design thinking into our services and programs. Government … Continued